Technical Support

Real people who know the gear.

Product setup, compatibility questions and troubleshooting for the lines we carry. Call, email, or bring it to the counter.

Call (516) 249-8800 Email support
DSG Distributors technical support specialists at desks with network equipment
Product setup
Compatibility checks
Troubleshooting
Trade professionals only

What we can help with

Before the job, on site, or after install, our team helps with the audio, video, networking, security and control products we sell.

  1. Setup: getting a product configured and running the first time.
  2. Compatibility: checking that components will work together before you order.
  3. Troubleshooting: working through a problem on a product we carry.
DSG Distributors technician testing network switch and security camera
DSG Distributors customer receiving packaged product at trade counter

Stop by the counter

Prefer to talk it through in person? Visit our trade counters in Plainview or Southampton during business hours.

  • PlainviewMon–Fri, 7:30 AM – 5:00 PM
  • SouthamptonMon–Fri, 8:00 AM – 4:30 PM

Need a hand right now?

Call the team or email sales@dsgdist.com.

Call (516) 249-8800 Send a message